Less hype.
More done.

I help businesses find the manual work technology should be handling, then build the solution.

Technology leadership, product strategy, software development, and AI automation.

Work with GO Tech Labs Invite me to speak
Tom Gaffney

The story so far

Different eras. Same outcome: it gets done.

  1. 011995 – 2003

    The boom

    Managing infrastructure for one of the first online medical services, then building a services business to run some of the busiest websites while the internet got wired up in real time.

    Physicians' Online · Globix

  2. 022003 – 2016

    Rebuilding after the bust

    When the bubble burst, the focus changed: keeping businesses running at Syncsort, then back to startups for the early days of online video and social media, and serving as CTO of a health-tech SaaS company.

    Syncsort · KIT Digital · KickApps · LEAP4LIFE

  3. 032017 – 2026

    The enterprise

    Nine years at Citi, from social media to corporate real estate to HR and payroll. By the end, I was taking AI from pilot to production across a global bank.

    Citi

  4. 042026 – now

    My own shop

    Boom, bust, startup and enterprise, now pointed at businesses that need technology to actually work.

    See what I'm building

Now

What I'm building.

Founder

GO Tech Labs

Finding the manual work technology should be handling, then building the solution: automation, custom software, AI, or a combination.

gotechlabs.com

Speaking

Practical AI, minus the hype.

Straight talk from someone who's shipped it at startups, at a global bank, and for small businesses. Now booking keynotes, panels and workshops.

Check my availability

  • Shipping AI inside a global bank

    What it actually takes to move AI from pilot to production at enterprise scale.

  • AI for small businesses that just need it to work

    Where automation pays off this quarter, where it doesn't, and how to tell the difference.

  • Dot-com to Citi to founder

    What each era taught me about getting things done, and why now was the time to go out on my own.

Play

All work and no play? Not a chance.

  • Tom with his family on a Gulf Coast beach

    Family

    Family first. Always.

  • A pro golfer teeing off in front of a packed gallery

    Golf

    One good range session from Augusta. One bad round from selling the clubs.

  • Tom at jiu jitsu with two training partners

    Jiu Jitsu

    Where nobody cares what's on your résumé.

  • Tom's Jeep Gladiator with the doors off

    Jeep Life

    Rolling on 35s.

  • A Florida Gators football game at Ben Hill Griffin Stadium

    Florida Gators

    Cheering on the Gators in the Swamp.

  • The Yankees' spring training ballpark in Tampa

    New York Yankees

    Watching the Yankees, with spring training right here in Tampa.

Let's get it done.

Speaking invitations, collaborations, or just comparing notes.

Have a project in mind? Start with GO Tech Labs.

Email me

tom@gaff.net
Send an email

Connect

in/tomgaffney

© 2026 Tom Gaffney · Tampa Bay, FL